Reviews Generated
Average Review Increase
Client Satisfaction
Free Trial
The Problem
Your customers are happy. You make sure the job is done right. But when it comes time to get a review... crickets.
You have lots of happy customers but only a few reviews to show for it. So you have to prove yourself to new leads over and over.
As a business owner, you don't have the time to chase customers down to ask for a review. You're wearing enough hats already.
Your ideal customers are choosing your competition over you just because of their reviews. You know you do better work, but new customers don't.
The Solution
Reviews are one of the most underutilized growth levers in any business's toolbox. We get it running, then you never worry about reviews again.
People trust businesses with strong reviews, and the right reputation makes you the obvious choice.
Reviews help your business climb Google search results, putting you in front of more buyers.
Social proof from happy customers gives prospects confidence to choose you over competitors.
Reviews make your business the obvious choice over your competition in local search.
How It Works
Plug in your CRM
Connect your existing CRM and import your previous and new customers. One-time setup that takes minutes.
Activate your campaigns
Old customers are contacted gradually, creating fresh and authentic reviews. New customers are added automatically.
Set it and forget it
We request, reply to, and repurpose your new reviews for you. Your reputation grows while you focus on your business.
Features
Obsidian Labs does the hard work for you. With easy-to-use features, your reputation grows on autopilot.

Smart Automation
Our system sends personalized text and email review requests to your customers at the perfect time. With dynamic follow-ups and AI-powered messaging, you'll see review conversion rates you didn't think were possible.

Search Visibility
More reviews don't just look good — they directly impact your Google ranking. Our engine generates a steady stream of fresh, authentic reviews that signal to Google your business is active, trusted, and relevant.

AI-Powered
Our AI automatically crafts professional, personalized responses to your reviews. Each response is tailored to the specific review content, maintaining your brand voice while saving you hours every week.
Images personalized with your customer's name to get their attention and increase your review conversion rate.
Compatible with your favorite CRMs and integrates into a wide range of platforms. Connect once and never worry again.
Stop being invisible and start getting chosen on Google. More reviews mean higher rankings.
We take the burden off you by responding to your positive reviews automatically with AI.
If they haven't left a review, we send smart reminders to get the reviews you deserve.
Turn those happy customers that 'said' they'd leave a review into real, published reviews.
Pricing
All plans use the same core engine. Choose based on whether you want reviews only or reviews plus referrals.
Reviews only
Up to 100 reviews/mo. $179/mo for 100+ reviews.
Everything you need to start collecting reviews and building your reputation.
Reviews + Referrals
Up to 100 requests/mo. $229/mo for 100+ requests.
The complete engine — automate your reviews and generate referrals on autopilot.
Review Reactivation available as an add-on for all plans. Neither plan includes Review Reactivation by default.
FAQ
